Legal Notice

Last updated: April 2026

1. Business Information

Trading Name: Alurielle
Business Type: Online Retail of various goods
Email: shopatalurielle@gmail.com

2. Platform & E-Commerce

This online store is operated via Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada. Shopify provides the technical infrastructure for this store. For information on Shopify's data practices, visit shopify.com/legal/privacy.

3. EU Consumer Rights

In accordance with EU Directive 2011/83/EU on consumer rights, customers based in the European Union are entitled to the following:

Right of withdrawal: You have the right to withdraw from a purchase within 14 days of receiving your order, without giving any reason.
Refund: Upon withdrawal, we will refund all payments received, including standard delivery costs, within 14 days of receiving notice of your withdrawal.
Return costs: You are responsible for the direct cost of returning goods unless otherwise stated.
Statutory warranty: All products are covered by a 2-year legal guarantee under EU law.

To exercise your right of withdrawal, contact us at shopatalurielle@gmail.com before the 14-day period expires.

4. Online Dispute Resolution (ODR)

The European Commission provides an Online Dispute Resolution (ODR) platform for resolving disputes between consumers and online traders. You can access it at:
https://ec.europa.eu/consumers/odr

We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board, but we are willing to seek an amicable resolution where possible.

5. VAT & Pricing

All prices displayed on this website include applicable VAT where required by law. The applicable VAT rate depends on your country of residence within the EU. Orders shipped to EU countries may be subject to local import duties and taxes, which are the responsibility of the customer.

6. Intellectual Property

All content on this website — including but not limited to text, images, logos, and design — is the property of Alurielle and protected under applicable intellectual property laws. Reproduction or distribution without prior written consent is strictly prohibited.

7. Limitation of Liability

Alurielle makes every effort to ensure the accuracy of information on this website. However, we cannot guarantee that the content is always complete, accurate, or up to date. We accept no liability for damages arising from the use of this website, except in cases of gross negligence or intentional misconduct.

8. Governing Law

This Legal Notice and any disputes arising from it are governed by applicable EU consumer protection law. Consumers in the EU retain the protection of mandatory provisions of the law of their country of residence.

9. Contact

For any legal enquiries or to exercise your consumer rights, contact us at:
shopatalurielle@gmail.com